Car Rental FAQ Lebanon | Cezar Cars Beirut Questions & Answers

Booking & Rental Basics

How do I rent a car?

Contact us via phone or WhatsApp, choose your car, and confirm your booking.

What documents are required to rent a car?

A valid driving license, passport or ID, and a payment method.

Can I rent a car at 18 years old?

No. The minimum age to rent a car is 24 years old.

Do you require a security deposit?

Yes, a refundable security deposit may be required depending on the vehicle type.

Can I book in advance from abroad?

Yes, bookings can be made in advance via phone or WhatsApp.

Pricing & Payments

How much is a rental car?

Rental price depends on the car type, rental duration, and season.

What payment methods do you accept?

We accept cash, Visa, secure payment links, and bank or money transfers.

Are taxes included in the rental price?

Yes, all applicable taxes are included unless stated otherwise.

Are there any hidden fees?

No, we follow transparent pricing with no hidden charges.

Do you offer discounts or promotions?

Yes, discounts are available for long-term rentals, except during high-season periods.

Pickup & Delivery

Do you offer airport pickup and drop-off?

Yes, pickup and drop-off at Beirut Airport are available.

Can you deliver the car to my location or hotel?

Yes, we offer delivery and pickup at your preferred location.

What are your working hours?

We operate daily with flexible working hours.

Is 24/7 service available?

Yes, 24/7 assistance is available upon request.

Changes, Extensions & Returns

How do I change or cancel my reservation?

Contact us via phone or WhatsApp, and our team will assist you.

Can I extend my rental period?

Yes, extensions are possible. Please contact us 2–3 days before your rental end date. Extensions are subject to availability.

Is there a penalty for returning the car early?

Early returns are allowed, but the rental rate may be adjusted according to our terms and conditions.

Is there an additional charge if I return the vehicle late?

Yes, late returns may be subject to additional charges according to our terms and conditions.

Fuel Policy

What is your fuel policy?

Vehicles must be returned with the same fuel level as received. A full-fuel option is available upon request.

Accidents, Breakdown & Insurance

What should I do in case of an accident or breakdown?

Contact us immediately. Our team will guide you through the next steps according to our terms and conditions.

What happens if I have an accident and need a replacement car?

A replacement vehicle may be delivered while your car is being repaired, subject to availability and terms.

What will I be responsible for in case of an accident?

A deductible applies to each claim. The amount depends on the vehicle type and rental terms.

Is insurance included in the rental price?

Yes, basic insurance is included. Additional coverage is available upon request.

Policies & Responsibilities

Who is responsible for traffic fines?

The renter is responsible for any traffic violations during the rental period.

What happens if I return the car dirty?

Additional cleaning fees may apply if the vehicle is excessively dirty.

Can I drive the car outside Lebanon?

No, vehicles are not permitted to be driven outside Lebanon.

Tourists & Long-Term Rentals

Can tourists rent a car in Lebanon?

Yes, tourists can rent with a valid driving license.

Is an international driving license accepted?

Yes, international driving licenses are accepted.

Can I rent a car long-term or monthly?

Yes, long-term and monthly rental options are available.

Premium & Concierge Services

Do you offer car rental with a driver?

Yes, professional driver services are available upon request.

Do you provide luxury or VIP services?

Yes, luxury vehicles and VIP concierge services are available.

Frequently Asked Questions